TaskPilot
TaskPilot
Complete Task, Complaint & Asset Management Software
TaskPilot is a cloud-based task, complaint, and asset management solution designed to help businesses organize service requests and manage day-to-day operations from one centralized platform. Record complaints, assign tasks to responsible team members, monitor progress, maintain asset information, schedule maintenance, track follow-ups, and monitor service-level timelines. With structured workflows and operational reports, TaskPilot helps teams improve coordination, accountability, and visibility across service activities.
Key Features
Complaint Management
Register service complaints, capture issue details, monitor complaint status, and maintain a clear history of reported problems.
Task Assignment & Tracking
Create tasks, assign responsibilities, set priorities and due dates, and track progress through the task lifecycle.
Asset & Maintenance Management
Maintain asset records and organize maintenance activities, service history, and related operational information.
SLA Monitoring & Reports
Monitor service timelines, follow-ups, task status, and operational performance through structured reports.
How TaskPilot Works
Complaint & Request Registration
Record complaints and service requests with relevant details, location, category, priority, and supporting information.
Task Assignment & Scheduling
Assign tasks to the appropriate team members, define priorities and schedules, and communicate responsibilities.
Execution & Follow-Up
Track task progress, record follow-ups and updates, and keep service teams informed until work is completed.
Asset Maintenance & Performance Review
Review asset maintenance records, pending tasks, complaint status, SLA timelines, and operational reports.
Project Showcase